Shipping Policy
At Paper Plant Co, we understand that receiving your order smoothly is an important part of your shopping experience.
This Shipping Policy explains how we prepare, ship, and deliver your stationery essentials.
Our Shipping Approach
Paper Plant Co works with trusted fulfillment partners to provide customers with quality products while maintaining efficient delivery.
This approach allows us to:
✔ Offer a wider selection of creative stationery products
✔ Maintain fair and accessible pricing
✔ Improve inventory efficiency
We appreciate your patience while we carefully prepare your order.
1. Processing Time & Shipping Fee
Orders require time for verification, preparation, and packaging.
Processing Time:
2–4 business days
During holidays, promotions, or high-demand periods, processing may take slightly longer.
Shipping Fee:
A standard $5.99 shipping fee applies to orders.
2. Estimated Delivery Time
| Region | Estimated Delivery |
|---|---|
| United States | 10–15 Business Days |
| Canada / UK / Australia | 11–16 Business Days |
| Other Locations | 15–20 Business Days |
Delivery times are estimates and may vary due to carrier conditions, weather, or customs.
3. Tracking Information
After shipment, customers will receive tracking details by email.
Please allow 1–3 business days for tracking updates to appear.
4. Customs & Taxes
International customers may be responsible for applicable customs duties, taxes, or import fees.
Paper Plant Co is not responsible for delays caused by customs processing.
5. Order Changes
If you need to update your order information, please contact us within 12 hours after purchase.
Once processing begins, changes may no longer be available.
6. Lost or Damaged Packages
If your package arrives damaged, please contact us with photos within 72 hours.
If a package is confirmed lost by the carrier, we will work with you to find a suitable solution.